Shipping Information

 

Holiday Season, Last day to Order

Check the cut-off date for deliveries to your region, finalise your order, and we’ll organise the rest so that you receive your order before Christmas.

Last Day To Order : Wednesday 12 December
Nova Scotia, Prince Edward Island, Nunavut, Newfoundland and Labrador
Last Day To Order : Thursday 13 December
Quebec, New Brunswick
Last Day To Order : Sunday 16 December
Northwest Territories, Ontario
Last Day To Order : Tuesday 18 December
Yunkon
Last Day To Order : Wednesday 19 December
Manitoba, Saskatchewan
Last Day To Order : Thursday 20 December
British Columbia, Alberta
 
 

Track a Shipment

Once your Icebreaker has been shipped, you can track it by logging into your account and viewing the shipment and tracking information shown in your order history. You will also be sent a tracking number in your Shipment Confirmation email.

 

Shipping Process & Cost

Shipping Method Shipping Cost
Purolator Ground Free for orders over $49
Purolator Ground $10.00 for orders less than $49
Purolator Express $20.00

Orders of $49 or more will receive FREE Ground Shipping. Your order will be shipped once credit card authorizations have been obtained and shipping addresses have been confirmed.

All pro orders are assessed a flat rate $15 shipping charge.

 

Please Note:

  • We reserve the right to hold any order for suspected fraud.
  • Icebreaker Canada does not currently offer shipping to PO Box addresses or any addresses outside of Canada.
  • Please allow for 1-2 business days for us to pack up your order, you can expect to receive shipping and tracking confirmation after this time.
  • All orders ship from Kamloops, BC. The above shipping times are an accurate portrayal of our service level. The longer lead times represent times from BC to East Coast, or for delivery times to rural areas.
  • Please select the service you need up front, as no changes can be made to shipping options after the order has been submitted.
  • Business days are Monday through Friday, excluding holidays.
  • Canada is one of the most beautiful and majestic places to live on this planet and this is exactly why we love it! The trade-off is that our shipping partners are often subject to harsh regional weather trends that from time to time impact delivery times. We do appreciate your understanding in these instances.

 

Refunds on Shipping Charges

If we make a mistake and send you the wrong order, or if you receive a damaged product, we will refund the shipping charges to your credit card. And we will feel deeply embarrassed for a bit. (Then hopefully we'll all get over it and move on together, having formed a stronger bond as a result).

Thank you for shopping at Icebreaker!